Case Study

Getting the Edge in the
Crowded Payment Space

Customer acquisition & retention is a major issue in the E-Wallet industry, with at least 30 player fighting for customers’s attention. We helped E-Wallet Co.*  increase customer acquisition & retention by  providing a team of custom software developers.
Share on facebook
Share on twitter
Share on linkedin

Summary

BEFORE

0 M

Total users

AFTER

0 M

Total users

The Full Story

The Situation

E-Wallet Co. was in a highly competitive space for mobile applications that are intended to be used daily. User experience was key and their application had critical bugs. They had an in-house design team to try out new ideas but lacked man-power and developer talent.

Our Approach

  • We put together a team of Android and iOS native developers to tackle bugs and crashes.
  • Worked on user experience improvements to the merchant portal to ease adoption by merchants.
  • Supplied developer man-power to increase development speed in key ideas that they needed to test
  • Provided web design services to events that wanted to use this E-Wallet as a preferred payment method.

The Results

Total Automated Bugs Detected (Lower is Better)

* As reported by Crashlytics

User Retention (Higher is Better)

* We take our clients’ confidentiality very seriously. While the names have been changed the results are real. Reference for portfolio purposes can be provided to vetted prospective clients.

Technologies used

  • Native Android
  • Native iOS
  • VueJS

Related Offerings

RedSquare Extend

For organizations which need additional software engineering expertise to execute their goals.

Let's continue this conversation

We help business leaders disrupt their industries
with digital strategies.

thor

Wei-Ming Thor

Chief Technology Officer